Terms & Conditions

At We Buy Your Bike, protecting your privacy is a priority. We are dedicated to managing your personal information with care and ensuring it is used responsibly. The details you share about yourself and your motorcycle will only be utilised for the specific purposes described in this policy.

Information We Collect

To provide you with an accurate valuation for your motorcycle, we collect the following details:

Motorcycle Information:

Make, model, and color
Registration details
VIN number and engine number
Condition of the motorcycle
Current Kilometres
Current condition photos
Is your bike under finance

Personal Information:

First and last name
Email address
Mobile phone number
Suburb and State

How We Use Your Information

Motorcycle Valuation:

The details you provide about your motorcycle help us calculate a tailored offer for your bike.
PPSR Check:

To ensure a safe transaction, we perform a Personal Property Securities Register (PPSR) check. This ensures the motorcycle is free of outstanding finance, hasn’t been reported stolen, and is otherwise eligible for purchase.
Contacting You:

Your contact information enables us to follow up on the valuation and facilitate the sale process.

Customer Responsibility

By submitting your motorcycle details, you confirm that:

All information provided is accurate to the best of your knowledge.
You are the legal owner of the motorcycle or have the authority to sell it.
Any changes or discrepancies in the provided information will be disclosed to We Buy Your Bike.

Valuation Disclaimer

The offer provided is based on the information you supply. It may be subject to adjustment following a physical inspection of the motorcycle. Market conditions and other factors may also impact the final valuation.

Data Security

We prioritise protecting your personal information:

Your data is used exclusively for the valuation and purchase process.
We do not sell or share your personal information with unrelated third parties.
We have robust physical, electronic, and administrative measures in place to safeguard your data.

Data Retention

We retain your personal and motorcycle information only as long as necessary to complete the valuation and sale process or as required by law.

Limitation of Liability

We Buy Your Bike is not liable for any errors in valuations caused by incomplete, inaccurate, or misleading information provided by the customer.

Transaction Process

Once an offer is accepted, payment is made electronically or by cheque, if necessary, before the motorcycle is collected. We aim to arrange collection within 24 hours, depending on your location and availability.

At We Buy Your Bike, we’re committed to making the sale of your motorcycle a straightforward, secure, and hassle-free experience. If you have any questions or concerns, don’t hesitate to contact us.